Shipping policy

Orders are processed within 3–5 business days (excluding weekends and holidays). Shipping rates and delivery estimates are shown at checkout. Once your order ships, you’ll receive a confirmation email with tracking details.

Delivery times are estimates and may vary based on carrier and location. LOVA Tea is not responsible for delays caused by carriers or circumstances beyond our control.

Please ensure your shipping address is entered correctly at checkout. If your order arrives damaged or incorrect, contact us within 7 days of delivery at [your support email], and we’ll be happy to help.